General Terms and Conditions of the „International Music Academy“
2026/2027 school year
For all events offered, the following guidelines apply for the current school year, unless otherwise agreed:
1. TERMINATION / LOCATION
By appointment.
2. PAYMENTS
Payment is due within five business days of registration. The standard procedure is prepayment of the semester fee; however, the annual fee can also be paid in advance upon request. 10-class passes and group courses can only be booked in advance.
A monthly payment is only possible for semester and family packages and requires prior agreement with the school administration. It requires a separate written addendum. In this case, six installments are to be paid per semester; each installment must be transferred no later than the last working day of the month prior to the month for which it is due (payment received). Setting up a standing order is recommended.
All payments are made by bank transfer. In the event of late payments, the late payment fee is 10 % of the total invoice amount.
3. SCOPE OF SERVICES AND PRICES
The semester fee includes 18 units of instruction per semester. For bi-weekly private lessons, this is 9 units of instruction per semester. The 10-unit block includes 10 units of instruction. The mentioned units are a fixed component of the semester fee and will be fully provided.
The lessons follow the regular school year. During the times when there is no instruction, make-up and substitute appointments primarily take place; regular instruction is also available upon request.
The price list published at www.intma.at for the current school year applies. Price adjustments will be made at most once per school year. Students will be informed in good time before the cancellation period expires.
4. Catch-up and Expiration of Teaching Units
Lessons canceled in a timely manner – meaning no later than 24 hours before the scheduled appointment – will be made up. With the semester package, up to 4 of the 18 lessons per semester can be made up; with bi-weekly private lessons, up to 2 of 9; with the 10-lesson package, up to 3 of 10 lessons.
Resit dates can be arranged until the end of the current semester; beyond that, there is a grace period of four weeks into the following semester. For the winter semester, this means a resit possibility until the end of February, and for the summer semester, until the end of August. Scheduling will be coordinated with the instructor within the organizational framework of the Academy.
Classes canceled by the instructor will be made up without exception, either by rescheduling or through a substitute teacher. They will not be counted against the makeup lesson quota.
5. Cancellation of Teaching Units
Lessons canceled less than 24 hours before the scheduled appointment will be charged in full and will not be rescheduled, without exception. This applies regardless of the chosen package and payment model.
6. CANCELLATION, WITHDRAWAL, AND REFUND POLICY
An INTMA registration is valid for one semester and is automatically extended for another semester, unless canceled in writing at least one month before the end of the semester.
- Winter semester: August 1 – January 31
- Summer semester: February 1 – July 31
In the event of early termination, the contribution will be calculated until the end of the current semester.
When booking a 10-session package, cancellation is possible after each completed package; written notification must be given by the 8th session at the latest and at least one month before the desired end date.
If registration takes place via distance selling (e.g., by email or post), consumers have a right of withdrawal of 14 days from the conclusion of the contract. If the lessons have already begun at the express request before the expiry of this period, the proportional fee for the lessons already provided must be paid.
7. DOCUMENTS / AIDS
The costs of the required materials must be borne by the students themselves.
8. CLASS TIMES
Monday to Saturday from 8:00 AM to 8:00 PM (or by appointment). Online anytime by appointment.
9. CLASS DURATION
- One-on-one lesson 50 minutes, weekly or bi-weekly
- Private lesson 25 minutes, weekly (suitable for children under 10 years old)
- Family tutoring, 50 minutes, can be split between two people
- Family lessons, 75 minutes, can be split between two or three people
- Elementary Music Education 50 Minutes (Group Class)
- Chamber Music and Music Theory 60 minutes (Group Course)
- Trial lesson 25 minutes
10. CURRICULUM FRAMEWORK AND COLLABORATION
Instruction at the International Music Academy takes place exclusively within the organizational and spatial framework of the Academy. Direct private arrangements between parents or students and instructors for lessons outside the Academy are not permitted.
This regulation serves to ensure quality, equal treatment of all students, and the maintenance of our artistic and organizational offerings (e.g., concerts, ensemble projects, substitute arrangements). Special requests for more flexible teaching models (e.g., additional lessons, online lessons, individual solutions for illness or extended absences) can be discussed with the school administration at any time and will be accommodated by the Academy whenever possible.
11. DATA PRIVACY
The International Music Academy processes personal data exclusively for the purpose of contract execution and communication with students and/or their legal guardians. The data will not be shared with third parties. Further information on data protection can be requested from the International Music Academy at any time.
12. DISCLAIMER
The International Music Academy assumes no liability for the loss or damage of personal belongings brought by students to lessons. Participation in lessons is at your own risk. No liability is assumed for damage resulting from improper use of instruments or other teaching materials.
13. FINAL PROVISIONS
Changes and additions to these General Terms and Conditions require written form. The place of jurisdiction and fulfillment is Vienna (Austria).
Transitional Provision: This version comes into effect on August 1, 2026, and replaces all previous versions. The price list applicable for the 2026/2027 school year is an integral part of this version.
Vienna, August 1, 2026
An English version of these terms and conditions is included in the PDF download. In case of doubt, the German version shall prevail.
Downloads
Download T&Cs as PDF (German / English) Download school regulations as PDF (German / English)
Data protection
As of: August 1, 2026
The protection of your data is important to us. Below we inform you about which personal data we process and for what purpose.
1. Responsible Person
International Music Academy (INTMA)
Dornerplatz 4, 1170 Vienna, Austria
E-mail: office@intma.at · Phone: +43 660 512 7777
2. Your login details
Before the start of classes, you will conclude a registration agreement with us. To fulfill this contract, we process the following data: name, address, date of birth, email address, phone number, subject of instruction, and chosen package, as well as the name of the custodial parent/guardian.
The legal basis is the fulfillment of the contract (Art. 6 para. 1 lit. b GDPR). Your data will be stored for the duration of the training. After completion, we will retain data subject to tax retention obligations for seven years (§ 132 BAO); thereafter, it will be deleted.
3. Newsletter
We send out our newsletter exclusively to individuals who have given their consent on the registration form. Consent is voluntary, not required for class registration, and can be revoked at any time without formality – for example, by email to office@intma.at or via the unsubscribe link in every newsletter. The legal basis is your consent (Art. 6 para. 1 lit. a GDPR).
4. Photo, Sound, and Video Recordings
During Academy events, photo, audio, and video recordings are made. Publication will only occur if you or your legal guardians have consented on the registration form. Consent is voluntary and can be revoked at any time for the future. The legal basis is your consent (Art. 6 para. 1 lit. a GDPR) as well as § 78 of the German Copyright Act (UrhG).
5. Your Visit to Our Website
When you visit our website, the date and time, your IP address, and the name and version of your browser are processed. This data is technically necessary for the operation of the website (Art. 6 para. 1 lit. f GDPR). In addition, there is the information that you yourself transmit via the contact form.
6. Cookies and Consent
We use technically necessary cookies for the operation of the website. For third-party content, we obtain your consent via an information bar; your selection will be stored in a cookie called privacy_embeds saved and can be changed at any time. You can also delete or block cookies in your browser settings.
7. Services Used and Transfer to Third Countries
We use the following services. For services from Google LLC and Automattic Inc., data – in particular your IP address – is transmitted to servers in the USA. The providers are certified under the EU-US Data Privacy Framework.
- Hetzner Online GmbH (Germany) – Hosting of our website, order processor
- Google Maps (Google LLC, USA) – Map display on the contact page
- Google reCAPTCHA (Google LLC, USA) – Protecting our forms from automated submissions; processes IP address and usage behavior
- Google Fonts (Google LLC, USA) – The theme's fonts are served by our own server. However, within the embedded Google Map, Google loads its own fonts.
- Gravatar (Automattic Inc., USA) – Display of Profile Pictures
- Mailchimp (Intuit Inc., USA) – Sending of our newsletter, provided you have consented
Your data will not be passed on to any other third parties. The only exception is the disclosure to government authorities if we are legally obligated to do so.
8. Your Rights
You have the right to access, rectify, erase, restrict processing, data portability, and object. You can withdraw any consent given at any time with future effect. To do so, please contact office@intma.at or +43 660 512 7777. You also have the right to lodge a complaint with the data protection authority.
9. Copyright
The content of this website is protected by copyright. The information is intended for personal use. Any further use – especially storage in databases, reproduction, any form of commercial use, and distribution to third parties, even in parts or in revised form – requires our consent.
10. Disclaimer
No guarantee is given for the authenticity, accuracy, and completeness of the provided information, nor for the availability of the website. Any liability for damages arising from the use or non-availability of this website is excluded to the extent legally permissible.
We are not responsible for the content of external websites; we have no influence on their design and expressly distance ourselves from any illegal content they may contain. Embedding individual pages or excerpts from www.intma.at in external frames is prohibited.